Pricing and billing rules

Plan pricing and billing rules

14VPN offers monthly plans that reset on the activation date, along with data packages that remain valid until used and never expire. Choose the billing model based on how often you use the service, then select a data tier that matches your needs.

  • 7-day no-questions-asked refund
  • No device limit
  • 110+ countries / 210+ routes

Choose a billing model

Monthly plans and data packages

Monthly plans are suited to ongoing use, with data resetting each month on the activation date. Data packages are not time-based; the balance remains available until used. The current pricing table lists only the billing models and tiers confirmed in the facts table.

Monthly plan

Entry plan

¥9.9 / month

60GB per month

Suitable for international websites, research, text messaging, and occasional online tools. Data resets monthly on the activation date and does not carry over to later cycles.

  • 110+ countries / 210+ routes
  • No device limit
  • Supports all listed platforms
  • 7-day no-questions-asked refund
Start using
Monthly plan

High-data plan

¥28 / month

500GB per month

Suitable for frequent access, heavier video and audio use, or switching between multiple personal devices. No device limit does not mean unlimited data; evaluate your usage against the 500GB monthly allowance.

  • 110+ countries / 210+ routes
  • No device limit
  • Supports all listed platforms
  • 7-day no-questions-asked refund
Start using

Service coverage

All plans include

Different tiers change the available data and price, not the listed coverage, platform support, or device rules. When connecting, choose a suitable route based on your network, destination, and region.

COVERAGE

International route coverage

Choose from 110+ countries and 210+ routes. The route selection provides different regions and connection paths; if a website's target region changes or the local network fluctuates, switch regions and reassess the connection.

DEVICES

No device limit

One account has no device-count limit, making it suitable for switching among a personal computer, tablet, and other personal devices. Data used on all devices comes from the same plan balance, so usage should still be managed centrally.

PLATFORMS

Supported operating systems

Windows, macOS, iOS, Android, and Linux are supported. Clients and subscription details are available after signing in to the user panel; the marketing page does not provide static installers or publicly copyable subscription URLs.

STREAMING

Choosing routes for video and audio access

When accessing video and audio content from different regions, first choose a route matching the content's target region. Availability may change with regional and platform rules; if something does not work, try another route in the same region.

PRIVACY

No-logs policy

The service handles network access under a no-logs policy. Account systems still retain the service information required for subscriptions, order verification, data display, and refunds; see the Privacy Policy and Terms of Service for the precise scope.

SUPPORT

User-panel tickets

Submit tickets from the user panel for connection issues, orders, plan upgrades, or refund requests. Include the platform, route region, error message, and steps already tried so the issue can be investigated accurately.

Compare the details

Plan comparison and how to choose

Monthly plans replenish data on a fixed cycle, while data packages draw down the available balance. Do not compare only the one-time payment; first consider whether usage is continuous, whether monthly usage is stable, and whether you need to retain unused data long term.

Billing item Price Data Reset or validity Best for
Entry monthly plan ¥9.9 / month 60GB Resets monthly on the activation date Occasional access and research
Standard monthly plan ¥18 / month 250GB Resets monthly on the activation date Ongoing international access and everyday video and audio
High-data monthly plan ¥28 / month 500GB Resets monthly on the activation date Frequent use and heavier content transfers
Data package ¥158 300GB Use until depleted; never expires Intermittent use and retaining balance long term
Data package ¥358 1000GB Use until depleted; never expires Long-term occasional use
Data package ¥658 3000GB Use until depleted; never expires Long-term frequent use

When usage is stable

If international access is an ongoing need and usage stays similar from cycle to cycle, a monthly plan makes budgeting easier. Leave room for normal fluctuations when choosing a tier, but there is no need to select the highest data allowance solely because you use more devices—the device count itself is not limited.

When usage varies

If you use the service only for specific projects, travel, or time-limited tasks, a data package will not clear its balance at a monthly reset. It is better suited to low-frequency needs that persist over time, with the trade-off that it does not replenish data monthly like a monthly plan.

When you need an upgrade

For a mid-cycle monthly-plan upgrade, the price difference is converted into remaining days. Before upgrading, check the current plan's remaining time and the target plan. An upgrade does not provide a new full cycle; the checkout confirmation page is the final reference.

Checkout details

Payment methods and ordering

Alipay, WeChat Pay, and USDT are currently supported. Payments are completed in the user panel; the marketing page only displays confirmed plan prices and does not collect order information.

Alipay WeChat Pay USDT
Choose

Confirm the billing type

First distinguish between a monthly plan and a non-expiring data package, then verify the price, data allowance, and reset rules. Monthly-plan users should also confirm the activation date, since data resets monthly on that date.

Checkout

Open the user panel

After selecting a plan, open the user panel, sign in, and choose the relevant tier. Check the order name and amount again before checkout, then select an available option from Alipay, WeChat Pay, or USDT.

Verify

Check the order result

After payment, return to the user panel to check the order and subscription status. If the status does not update promptly, do not create the same order again; refresh the order record first, then report the situation through a ticket.

Refund information

7-day no-questions-asked refund

14VPN offers a 7-day no-questions-asked refund. To apply, sign in to the user panel and submit the relevant order details through the ticket entry. The order record is used to verify the payment item, payment status, and applicable plan; the result will appear in the user panel.

Before submitting, distinguish connection configuration issues from billing issues. For route selection, client import, or subscription update problems, include the platform, route region, error message, and troubleshooting steps already completed in the ticket. If you are requesting a refund, specify the relevant order directly to avoid confusion between orders.

Billing and refunds

Frequently asked questions

The information below covers the pricing and billing rules on this page. The plan name, amount, and status in an order should always be verified against the actual record in the user panel.

When does monthly plan data reset?

Monthly plan data resets each month on the activation date rather than at the start of a calendar month. After activation, check the current subscription details in the user panel and plan your usage for the current cycle accordingly.

Can I upgrade during a monthly plan?

Yes. For a mid-cycle upgrade, the price difference is converted into remaining days. Before upgrading, verify the current plan, target plan, and order result shown on the page; an upgrade does not provide a new full cycle.

Do data packages expire?

Data remains available until used up and never expires. It does not reset monthly or receive automatic top-ups, making it suitable for irregular usage with a balance you want to keep long term.

Are refunds available for plans?

14VPN offers a 7-day no-questions-asked refund. Submit the request through a user-panel ticket and specify the relevant order; it will then be processed against the order record.

Which payment methods are available?

Alipay, WeChat Pay, and USDT are currently supported. The checkout entry is in the user panel; verify the plan name and amount again before submitting payment.

Do I need an email address to create an account?

No email address is required; a username and password are enough. After creating an account, store your login details securely, then use the user panel to choose a plan, view orders, and obtain subscription details.